EAZE IT JAPAN CO. LTD. | IT-Support

TECHNICAL SUPPORT SERVICES (OUTSOURCED)

IT Services – Outsourcing & Managed Services:

Leaders should respond to the fact that modern corporate technology is developing more quickly than ever by handling outsourced IT support services strategically and cautiously. Make sure your technology offers the most value by outsourcing managed IT services to Eaze IT Japan, which will free up your time to concentrate on your company’s core functions and expansion.

 

Do you still use in-house business IT support services?

It will always cost more to hire an in-house support team than to outsource to a third party. With managed IT support services from Eaze IT Japan, you get an entire staff for the price of one or two personnel, with in-depth knowledge, including all types of IT support.

 

In-house IT support has the following cons:

  • High expensive than outsourced IT support services
  • No support available during vacations or sick leave
  • Limited IT support services during evenings and weekends
  • Gaps of Knowledge during replacing
  • Hassle on small teams
  • Potential lack of change

 

IT Support Outsourcing Benefits:

Currently, most companies are shifting to outsourced IT support services. Here are the main factors that make our clients satisfied with their decision to outsource IT assistance to our team of professionals:

  • Hands-on experience with IT expertise
  • Reduced costs and fixed price
  • Increase productivity
  • Expedite the process
  • Flexibility and scalability
  • 24/7 support services
  • Turn down risk

 

Why Choose Eaze IT Japan Technical Support Team?

Because of the vast and varied expertise and experience of our staff, we have a better understanding of how to monitor and manage IT systems, which is what sets us apart from other IT leaders in the market.

We adopt a strategic approach and tailor your IT support plan to the unique requirements and objectives of your business. Why you should pick us includes:

  • Actively monitoring the workstations and servers
  • Easy to understand our explanations
  • We are 100% transparent
  • Assist our partners in scaling up
  • Peacefully conduct our Service level agreements
  • Remote and on-site support services
  • Our Tactical Business IT Support Services can provide full and part-time onsite engineers, including Network support, Data center support, IT helpdesk support, and Desktop support

 

Our Managed Services can help your business succeed

The use of managed services simplifies the management of IT functions and facilitates alignment of IT infrastructure with overall business objectives.

The advantages of using a managed services provider include predictable levels of support on an as-needed basis without worrying about staffing costs. As your business grows and your IT requirements change, we can tailor our Technical Support services to meet your changing requirements, allowing you to focus on your business rather than IT.

 

Helpdesk / Desktop Support / Data Center

Our technical support services allow you to take a more strategic, long-term approach to your organization’s technology needs. You can also be sure that your day-to-day computer support issues are addressed in an efficient, timely, and professional manner. Our technical support team can also provide the statistics necessary to identify recurring errors, so we may be able to address such issues through technical improvements, user training, or changes to our user support policies which can improve the efficiency of your support services.

 

Network Support:

In a broad sense, Network Support has to do with everything that keeps your organization’s computer network running, productive, and up-to-date. Eaze IT Japan assures your devices are healthy and your hardware, software, and personal devices are compatible and working.